NSE Certified Quality Analyst Module

This course is developed by SSA Business Solutions (P) Ltd.
The NSE Certified Quality Analyst (NCQA) is a finance professional who has knowledge of quality tools and their uses and is involved in quality improvement projects, but doesn't necessarily come from a traditional quality area. NCQA modules have been prepared with a view to provide candidates the required application level knowledge and skills on quality thinking and quality tools such as Lean, 7 Steps of Problem Solving, Data Analysis Tools, and basics of Six Sigma in their everyday work. On successful completion of the course, the candidate should gain proficiency in executing small quality improvement projects, including collecting and analyzing voice of customer, gathering and analyzing data and re-engineering processes with a view to improving their efficiency and effectiveness.
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Why should one take this course?

• To understand how quality relates to a professional in the finance world
• To understand the business relevance of Customer Focus and Quality
• To learn to apply data analysis and decision making tools in everyday work
• To develop an understanding of various popular problem solving tools and methodologies and learn a systematic approach to Quality Improvement
• To learn how to calculate productivity, and identify & eliminate different types of waste in the process
• To gain recognition through the coveted NCFM certification process

Who will benefit from this course?

• Finance professionals from industries like Banking, NBFC, IT, Outsourcing, Auditing, Broking etc.
• Professionals from any service industry/ Finance function within a manufacturing industry
• Anyone interested in enhancing their Quality and Analytical skills
• Students aspiring to make a career in Finance Industry

What do you need to get started?

• Keenness to learn

Enrolment Process:

Remember, you need to complete SSA’s training and then undergo NCFM’s testing process. Hence, you need to register with both SSA and NSE. Just follow these simple steps:
Register here to get your NCFM registration number. If a security warning pops up, just continue. If you need help registering click here
You can skip this step if you already have an NCFM registration number.

Not Registered with SSA?

• Click here and click on Buy Now
• Enroll for the course
• Access SSA-NCQA e-learning module
• Complete the online course
• Supply SSA with the NCFM registration number
• Appear for NCQA test on NSE website

Already registered with SSA?

• Click here to access SSA-NCQA e-learning module
• Complete the online course
• Supply SSA with the NCFM registration number
• Appear for NCQA test on NSE website

Pricing and What You Get:

SSA Training	What you get	NCQA Certification	What you get
3202.26	High quality e-learning access for 3 months Courses written by industry experts	1,686	Write the certification exam at NCFM centers across India, on any available date An industry recognized Certification in NCQA, which is valid for lifetime

Note:

You need to pay for the SSA training first, at the time of purchase of the course. You will be directed to pay for the NCQA certification exam thereafter, at the time of booking the date.

For more information, call SSA at 91-22-25685494/25652448 or email training@ssa-solutions.com

Course Details
Topic	Sub - topic	Learning outcomes	Approx. Study Time (25 hours)
Introduction	Introduction	-	-
Introduction to quality	History and Evolution	List the important milestone in the process of quality evolution	1 hr
Quality in current Business scenario	The Indian business scenario	Outline the current Indian scenario Identify the key performance indicators Associate performance indicators with financial performance	4 hrs
	Role of Quality	List the elements of quality Associate customer satisfaction with quality
Basics of Quality	Quality Gurus	Define quality Identify the approaches of different Gurus of quality	8 hrs
	Cost of Quality	Define cost of quality Identify how cost of quality is measured Identify the impact that cost of quality has on an organisation
	Factors affecting Quality	Outline the various factors that affect quality in an organisation
	Quality Control methods	Define process Define process mapping List the different types of process maps Identify the ways of eliminating wastage in various processes State the importance of measuring performance towards process improvement
Continuous improvement and Problem solving	Continuous Improvement cycle	Explain the continuous improvement cycle	12 hrs
	Systematic problem solving	Define a problem Identify the types of problems State the systematic approach to problem solving State the method of identifying a problem Identify the tools for problem solving Explain the prioritisation matrix
	Problem solving & QC tools	List the seven steps of problem solving Associate the various tools of problem solving with each step
	DMAIC	Define DMAIC Compare DMAIC with the seven steps of problem solving